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Protx System Upgrade: Now Live!
Features and Benefits of our latest System Upgrade
We are pleased to inform you that last week Protx successfully completed our latest VSP Payment Gateway upgrade with zero downtime involved. As a result, we have introduced some great new features and made improvements to the system that will benefit you directly.
Protx regularly update our payment platform in order to utilise the latest technology, respond to customer feedback and keep in line with the card scheme requirements.
Benefits of this latest Release:
As part of the upgrade we have introduced a wide range of new features that have been requested by you to improve your day-to-day use of the system. This time round you will see some enhancements to the functionality of VSP Admin:
- Extensions have been made to the VSP Admin transaction list page, for example Authenticated transactions that have been Cancelled or Archived will now show alongside those waiting Authorisation.
- There is now a record of which user has performed different functions (such as Refund, Repeat) in the Transaction Detail screen.
- Improvements have been made to the VSP Admin Batch reports allowing you to view any re-sent payment files thus simplifying bank reconciliation.
- The CSV reporting function has been extended to include Deferred transactions awaiting release and to allow you to sort the order of your transactions.
We have also extended the fraud screening tools available allowing you to place further restrictions on the orders you accept and reduce the number of chargebacks you receive:
- 3D Secure is now available to Bank of Ireland merchants, and 3D Secure rounding amount errors have been corrected.
- You can now block specific ranges of Customer IP Addresses (or countries of origin) and particular card ranges (or issuing countries of origin) allowing you to prevent repeated fraudulent purchases from particular locations or card numbers.
Some changes have also been made to Continuous Authority transactions to reduce their failure rate. For example, the expiry date is no longer checked on this transaction type. However, you will no longer be able to submit Maestro and Solo cards to Continuous Authority accounts because this is against the card scheme rules.
Other benefits of the upgrade include fixes to the formatting of the Vendor email template and Japanese Yen formatting errors, improvements to the payment systems to prevent the doubling up of single quotes (') in the name and email address fields and the correction of content type errors in emails hosted by Mac email clients.
Further details of the upgrade can be found on our forum by clicking on the web address below:
https://support.protx.com/forum/Topic5903-31-1.aspx
We hope that you will benefit from these new features. As always, your feedback is greatly appreciated and if you have any suggestions on additional ways we can improve our payment system please email us at feedback@protx.com